General FAQs
Does PITTFANS offer "official" apparel with names of players and "official" logos all over?
Absolutely Not. Our Logo is about you, your favorite Pittsburgh Sport, and cool designs that immediately identify you as a true fan.
So, PITTFANS is about Pittsburgh Sports fans?
Sure is! Shop by sport on our site for unique apparel options.
What if I can't find what I am looking for? Can I make suggestions to PITTFANS?
Yes, in fact, we want to hear from you! We have more designs ready to roll out but we want PITTFANS to tell us what they like and even what they don't like.
Shipping & Returns
What is PITTFANS return policy
Customer Satisfaction Guarantee: Your happiness is our priority! If you're not completely satisfied with your purchase, please reach out to us. Whether it's a replacement, store credit, or another solution, we're here to make things right. 'No Returns Policy'- Due to the custom nature of our products, we do not accept returns. However, your satisfaction is our priority! If your item arrives defective or damaged, please contact us within 14 days of receiving your order. Simply provide a photo of the issue, and we will work with you to make it right—whether that's a replacement, store credit, or another solution. No Exchanges. Please note that we do not offer exchanges on any products Please contact us at: support@pittfans.com
Where are your suppliers located?
Our products are designed, printed and shipped in the USA. Our partners have locations in Texas, North Carolina, and Florida!
What type of free shipping is included?
We offer FREE shipping on all Domestic US orders. Orders are processed within 2-3 business days and typically delivered within 5-7 business days.
Apparel & Materials
What type of brands are available to choose from?
PITTFANS uses brands like Gildan, Bella and Canvas, Sport-Tek, and many other high-quality brands that are coming out soon including Nike, and Adidas.
Is there an Eco-Friendly Process involved?
Yes. We use the highest quality apparel, manufactured in an eco-friendly, ethical way.
What type of materials are used?
Crafted from incredibly soft, proprietary air-lume combed and ring-spun cotton, poly-ring-spun-cotton, and 100% pre-shrunk cotton that minimizes shrinking.
What is Air-lume Cotton?
Air-lume cotton is the next step up from combed and ring-spun and is the highest quality 100% cotton apparel you can get. Also, 2.5times more impurities are removed than standard R-S cotton. Making it the softest material.